I am very much looking forward to reopening Tunbridge Wells Reflexology. Below, you will see the TW Reflexology Covid-19 Secure Workplace Policy. This was compiled by the Association of Reflexologists (with a few amendments to make relevant to TW Reflexology) and is how I will work going forward when you come to visit. (If you receive a home visit from me please click here).

As your reflexologist and a full member of the AoR, I will:

1. Work within Government Guidelines
2. Have prepared for and complied with the AoR Return to work document
3. Comply with the AoR Covid-19 Secure Hygiene Guidelines – details strict hygiene practices for the therapist. You can request to see a full copy from Olivia Gillmor
4. Changes that will be made include the following:
   • You will be asked to complete a risk assessment form before each treatment to ascertain if it is appropriate for you to have a treatment
   • Hand washing before and after treatments (or hand sanitiser with a minimum of 60% alcohol
   • I will have clean, dedicated clothes/uniforms for treatments
   • Treatment spacing – allowing 15 minutes between clients to minimise contact with other clients
   • Cleaning – This 15 minutes also allows for couch/chair coverings to be changed and any surfaces that have been touched to be cleaned between each client
   • Depending on the latest government guidelines, I am likely to be wearing a facial covering and you may be asked to wear one too – even a scarf is fine (ideally double layer cotton). This could be a mask, visor or both.
   • Clean linen and towels – will be used for each client
   • Soft furnishings – will be removed if non-essential or completely covered e.g. foot pillows
   • A cleaning checklist will be on available to view on request to show when cleaning has taken place
   • Provide a wipe clean receptacle for your shoes, coats or jackets and bags
   • Waste will be disposed of in line with Government Guidelines
   • Laundry in line with Government Guidelines

As a client you will be required to:

1. Complete a risk assessment before each treatment. (I will contact you to complete this)
2. On arrival declare if anything has changed with your health or within your family unit
3. Wash your hands (or use hand sanitiser provided by the therapist) on arrival
4. Have your temperature taken and recorded on arrival
5. You may be asked to bring and wear your own face covering. I will let you know before your treatment if this is the case
6. Bring your own bottle of water
7. Bring your own blanket (if requested or if you prefer to have your own)
8. Inform your reflexologist if you develop symptoms of Covid-19
9. Arrange contactless payment if possible
10. Arrive and depart promptly from your treatment to allow for cleaning to take place

Hygiene and your safety is of paramount importance to us, if there is anything you are unsure about please contact Olivia Gillmor to discuss.

I would like to thank you for complying with the TW Reflexology COVID-19 policies and procedures.

Olivia can be contacted by email by clicking here

If you would like further information regarding Coronavirus please see the NHS website

The latest government advice for Close Contact Therapies please see the Government website